Real estate answering service for when you're in a showing
Bloombilt answers while you're with a client. It asks what you'd ask and sends you the tour request with the answers attached. You get a qualified lead instead of a missed call and a callback list.
The lead goes to whoever picks up.
Nobody calls one agent. They open a listing site, find three properties they like, and work down the numbers until a person answers. Being second is the same as not being on the list, and the caller does not think of it as rejecting you, because they never spoke to you at all.
By the time you're free to call back, somebody else has usually handled the call you missed, and all it leaves behind is a number you don't recognize.
When agents can't pick up
- Mid-showing
- You're walking a buyer through a kitchen. The phone goes in your pocket, because taking it in front of a client is worse than missing it. That's forty minutes of leads going to voicemail, several times a day.
- Driving between listings
- The gap between appointments is where the calls stack up, and it's the one time you genuinely cannot pick up. By the time you're parked, the caller has already worked down their list.
- Evenings and weekends
- Buyers browse listings at nine at night and on Sunday afternoons, which is exactly when they call. In this business, that's the busy shift.
What it does while you're with a client
- Answers every call and website inquiry while you're with a client
- Asks the qualifying questions you'd ask: timeline, financing, price range, area
- Gets the showing request to you while the caller is still interested
- Sends the whole conversation to your inbox, transcribed, with the details attached
A service that only takes a message hands the work back to you. This one asks the qualifying questions while the caller is still on the line, so what reaches you is a qualified showing request rather than a name to chase.
Realtor virtual receptionist
A realtor virtual receptionist acts like your front desk instead of a message line. Ours answers the caller's question, asks your qualifying questions, and hands you the showing request to confirm.
Common questions
Will it qualify a lead or just take a message?
It qualifies. We set the questions with you during onboarding, so it asks what you'd ask: are they pre-approved, what's the timeline, what price range, which areas, are they working with another agent. That lands in your inbox as a lead with answers on it, not a name and a number you have to call back to find out whether it was worth calling back.
Can it set up a showing?
It asks when they want to see it and what you'd want to know, then sends you the request with the answers attached so you confirm the time. A message-taking service hands you the same callback list you already had; this hands you a qualified showing request while the caller is still interested rather than after they've kept dialing.
What does it do with a listing inquiry it can't answer?
It answers what it's been told and does not improvise the rest. It will give out square footage, taxes, HOA dues and anything else you load in. If it doesn't know something, it says so, takes the question, and passes it to you rather than guessing at a number that ends up in a contract conversation later.
Does it work for a team, or only a solo agent?
Both. It can route by agent, by listing, or by whoever is on duty, and tags every call so it's clear which agent it belongs to. A solo agent and a ten-agent brokerage run the same system with different routing rules.
Do I have to change my phone number or my CRM?
No. It runs on top of the phone you already carry, so your number and your provider stay as they are. During onboarding we point your unanswered calls at it and connect it to the calendar and inbox you already use.
How much does a real estate answering service cost?
The traditional ones bill per call or per minute, which gets expensive in exactly the months you're busiest, and some charge a premium for evenings and weekends when most of the calls actually arrive. Ours is quoted per brokerage and billed flat, because we build the front desk around your listings, your areas, and your hours. There's no per-call fee and no surcharge for the hours you'd otherwise miss.
Is this an answering service or a virtual receptionist?
Both words describe the same job, and different shops use different ones. An answering service traditionally takes a message; a virtual receptionist is expected to act like your front desk, which means answering questions and booking the work. Ours does the second: it answers, tells the caller what you do and roughly when you can come, takes the details down, and sends you the transcript so you can confirm the time. Call it whichever you like.
How long until I'm using it?
Most customers are live in two to three weeks from signed agreement.
Will this work with the tools we already use?
Yes. Our products connect to the systems your team already uses: Google Workspace, CRMs, calendars, Slack, email, and other common business tools.
What if I want to cancel?
Cancel anytime with reasonable notice. We'll export your data and hand back anything we run for you, like a website or phone number. The rest stays yours.
Where does our data live?
Your data stays yours. It's encrypted in transit and at rest, isolated from every other customer, and never used to train AI models, ours or the third-party services we use to deliver the product. Subprocessor list available on request. Full details in our privacy policy.
Get in touch
Tell us about your business and where the hours go. A real person reads every note, and we reply within a day or two.