Dispatch help
Step-by-step guides with screenshots. Each number on a picture matches a step under it.
Get the app for iPhone or Android, or open Dispatch on the web.
Getting started
For the crew (phone app)
- Start and end your day What Home shows you, starting the day, and ending it when you're done.
- Work a stop Directions, notes, photos, and marking the stop done.
- Skip a stop or report a problem Skip a stop, report an issue, or pass along a customer request.
- Track your equipment Who has which mower or truck, and what's broken.
- See the board on your phone The Board tab, the map, messages from the office and your profile.
For the office (website)
- Check how today is going The page you land on. A quick check of the day.
- Plan and move work on the board Days, People and Map views, dragging stops, and the stop details.
- Add clients and addresses Add clients, their properties, gate codes and the map pin.
- Book a job Quick one-offs from the board, and recurring work with prices.
- Set up services and prices Your price list, what each service needs, and photo rules.
- Send invoices through QuickBooks Turn finished stops into QuickBooks invoices and email them.
- Check timesheets Hours per person per day, and time on stops.
- Message the crew Send a one-way message to everyone's phone.
Owners and dispatchers on the phone
Questions and fixes
Can't find it? In the app, go to Profile, then Send feedback. Or email support@bloombilt.com.