ServiceTitan pricing: what it costs, and what its own filings say about the contract

Disclosure: Bloombilt builds Dispatch, a scheduling and crew app for service companies. We’re nowhere near ServiceTitan’s size, and we only overlap with a small part of what it does, but read this knowing we sell something.

The short answer

ServiceTitan doesn’t publish a price. Its pricing page, checked October 30, 2026, lists three plans with a “Request Pricing” button on each, and one line on how you’re billed: “Our per-technician pricing is designed to fit your business and goals, at any size.”

You won’t find a number below, because we couldn’t find one we could source. What we did find is ServiceTitan’s annual report, and it tells you more about the deal than most sales calls will: you pay per technician, per month, on an annual or multi-year contract that you can’t cancel.

The three plans

From the pricing page:

• Starter: dispatching, scheduling, call booking, invoicing and a price book.
• Essentials: everything in Starter, plus mobile estimates and payroll management.
• The Works: everything above, with configurable payroll.

Advanced reporting, commission tracking and customizable memberships are listed beside the plans without saying which ones include them. Ask.

On top of the core plans, ServiceTitan sells what it calls Pro products, separate monthly subscriptions like Marketing Pro (email, direct mail and reviews) and Phones Pro (a phone system that runs through ServiceTitan). Those are priced separately too.

What the annual report says about the contract

ServiceTitan is a public company, so it files a 10-K annual report with the SEC. The one for the year ended January 31, 2026 describes how customers are billed, and none of it is on the pricing page:

• Per technician, per month. Fees for the core platform are charged “primarily on a per technician per month basis” and invoiced in advance at the start of each month.
• Annual or multi-year, and noncancelable. ServiceTitan “primarily enters into either annual or multi-year subscription contracts,” and the subscription contracts “are noncancelable.”
• A minimum for the whole term. The contracts “provide for a minimum subscription fee for the contract term.” You can add technicians during the term at the per-unit price in the contract. The filing doesn’t mention going the other way.
• Onboarding is a team, not a video. Implementation and professional services teams handle “data and accounting migrations, telecom setup and custom reporting.” ServiceTitan booked $35.5 million in professional services revenue that year. Ask whether your onboarding is billed separately and what it costs.

For a seasonal crew, the minimum is the part to read twice. If you sign for twelve technicians in April, you’re paying for twelve in January.

Who it’s built for

The same report counts about 10,800 “Active Customers,” which ServiceTitan defines as customers with more than $10,000 in annualized billings. That group makes up over 97% of its billings.

So the typical ServiceTitan customer spends more than $10,000 a year, and most of the money comes from shops well above that line. That doesn’t mean a five-person shop can’t buy it. It means the product, the onboarding and the sales process are built around companies with dispatchers, CSRs and a sales team.

What to ask on the sales call

Bring this list, and get the answers in the proposal, not just on the call:

1. The price per technician per month, and who counts as a technician. Office staff? Apprentices? Seasonal hires?
2. The minimum number of technicians, and the minimum fee for the full term.
3. The contract length, and what happens at renewal. Ask for the renewal price in writing.
4. Onboarding and implementation fees, and what they cover: data migration, accounting setup, phones, training.
5. Which plan includes reporting, commissions and memberships.
6. The Pro products you’d actually use, and each one’s price.
7. Payment processing rates, if you’ll take payments through it.

If a rep won’t put the per-technician price and the term minimum in writing, you can’t compare it with anything else.

What the published-price options cost

If you’re shopping ServiceTitan against tools that do publish prices, here’s where those land for a team of eight to ten, checked October 30, 2026:

Neither one is a like-for-like replacement for ServiceTitan at full size. Payroll, memberships and a call center workflow are where ServiceTitan earns its price. But if you’re at two to five trucks and most of what you need is the schedule, the crew app and invoicing, a published-price tool is easier to buy and easier to leave. Our Housecall Pro pricing and Jobber pricing posts break those down by team size, and Jobber alternatives covers the rest of the field.

Where Dispatch fits

Dispatch is a much smaller tool. A schedule board for the week, a crew app that works with no signal, timestamped proof photos on every finished job, and invoices sent through the QuickBooks Online you already run. It’s priced flat per company, not per technician, and we move your clients and recurring schedules over ourselves.

It doesn’t do call booking, payroll, memberships, estimates or payments, so if those are why you’re looking at ServiceTitan, keep looking at ServiceTitan. If the schedule is the part that’s broken, book fifteen minutes and we’ll tell you which one fits.