Frontdesk answers the calls your office can't get to
It takes down who's calling and what they need, then texts you the lead. Chats on your website and form submissions land in the same inbox.
Illustrative example.
What happens when someone gets in touch
Someone gets in touch after close.
Say a call comes in at 8:42 on a Tuesday night and nobody's at the desk. Instead of going to voicemail, the line picks up on the second ring. A chat on your website gets answered the same way, and a form someone fills in lands in the same inbox.
The AI answers and takes the details.
It tells the caller it's an automated assistant and asks what's going on. Then it writes down their name, their number and what the job needs. Your hours, services and service area come from your business profile, so it can answer questions about them.
The lead goes where it belongs.
That might be a text to your phone, a job on the schedule or a document for processing. The whole conversation is transcribed, so you call back knowing what it's about instead of returning a voicemail blind.
The dashboard
See how many calls came in after hours, what people called about and how many became leads. Click a reason to open those calls in the inbox. Further down, it tracks which reasons are picking up week to week and how many callers hang up before saying anything.
Illustrative example.
What's included
- AI answering for your phone line
- AI chat on your website that feeds the same inbox
- Web form submissions in that inbox too
- Works with the phone system you have now
- Text and email alerts for every new lead
- Export any lead to your other tools in one click
- A dashboard of after-hours calls, call reasons and leads per day
- We answer support emails and texts within one business day
Common questions
What does it sound like on the phone?
It's a friendly voice that doesn't pretend to be a person. It tells callers it's an automated assistant, asks what they need, and writes the details down. Every conversation lands in your inbox transcribed, so you can read exactly what was said.
Can I keep my phone number?
Yes. Most customers forward their existing number, so nothing changes for callers. We can also set up a fresh local number during onboarding, whichever you prefer.
Do I have to switch phone systems or providers?
No. It runs on top of the phone system you already have, whoever your carrier or VoIP provider is. During onboarding we point your unanswered calls at the AI, so it picks up the overflow and the after-hours calls instead of letting them roll to voicemail.
Will it promise my customers things I can't deliver?
No. It commits only to what you allow. Out of the box it won't quote prices or promise appointment times. It takes down the details and leaves the commitments to you.
How long until I'm using it?
Most customers are live in two to three weeks from signed agreement.
Will this work with the tools we already use?
Yes. Our products connect to the systems your team already uses: Google Workspace, CRMs, calendars, Slack, email, and other common business tools.
What if I want to cancel?
Cancel anytime with reasonable notice. We'll export your data and hand back anything we run for you, like a website or phone number. The rest stays yours.
Where does our data live?
Your data stays yours. It's encrypted in transit and at rest, isolated from every other customer, and never used to train AI models, ours or the third-party services we use to deliver the product. Subprocessor list available on request. Full details in our privacy policy.
Get in touch
Tell us about your business and where the hours go. A real person reads every note, and we reply within a day or two.